1. Introduction

Welcome to Evolution Institute for Safety & Strategic Studies. We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website [eiosss.com], purchase our courses, and use our services.

2. Information We Collect

We collect information that you provide directly to us, information we collect automatically, and information we may receive from third parties.

A. Information You Provide to Us:

  • Account Information: When you create an account, we collect your name, email address, and password.

  • Payment Information: When you purchase a course, you provide payment information. This is processed directly by our secure third-party payment processor, [Paystack]. We do not store your full credit card number on our servers. We may receive transaction details, such as the last four digits of your card number and transaction date, for record-keeping.

  • Course Progress and Performance Data: We collect information related to your engagement with our courses, including lessons completed, quiz scores, project submissions, and any certificates earned.

  • Communications: When you contact us for support, provide feedback, or communicate with us in any other way, we will collect the information you choose to provide in your communications.

B. Information We Collect Automatically:

  • Log and Usage Data: Like most websites, our servers automatically record information when you access or use our Services. This data may include your IP address, browser type and settings, device information, operating system, the date and time of your request, and the pages you visited.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to operate and personalize our Services. Cookies are small data files stored on your device. We use them to keep you logged in, remember your preferences, and understand how you interact with our website. For more details, see our “Cookies” section below.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To create and manage your account, process your payments, provide you with access to course content, and track your progress to issue certifications.

  • To Communicate With You: To send you essential service-related communications (like purchase confirmations and password resets), respond to your inquiries, and provide customer support.

  • To Improve Our Services: To understand how our users interact with our website and courses, allowing us to analyze performance, fix bugs, and develop new features.

  • For Marketing and Promotions: With your consent, we may send you emails about new courses, special offers, and other information we think you’ll find interesting. You can opt-out of these communications at any time.

  • For Security and Compliance: To prevent fraud, enforce our Terms of Service, and comply with our legal obligations.

4. How We Share Your Information

We do not sell your personal data. We may share your information with trusted third-party service providers who help us operate our business, under strict confidentiality agreements. These include:

  • Payment Processors: To securely handle your payments. 

  • Cloud Hosting Providers: To host our website and store our data.

  • Email Service Providers: To send transactional and marketing emails. 

  • Analytics Providers: To help us understand website usage. 

  • Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. We use industry-standard encryption (SSL/TLS) to protect data transmissions. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain your account and course data as long as your account is active to provide you with continuous access to your course history and certificates. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data under applicable laws like the GDPR or CCPA. These rights may include:

  • The right to access: You can request copies of your personal data.

  • The right to rectification: You can request that we correct any information you believe is inaccurate.

  • The right to erasure: You can request that we erase your personal data, under certain conditions.

  • The right to restrict processing: You can request that we restrict the processing of your personal data, under certain conditions.

  • The right to data portability: You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

  • The right to opt-out: You can opt-out of receiving marketing communications from us by following the “unsubscribe” link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at [Your Support Email Address].

8. Cookies and Tracking Technologies

We use cookies for purposes such as:

  • Essential Operations: To allow you to log in and maintain your session.

  • Preferences: To remember your settings and preferences.

  • Analytics: To help us analyze how our Services are being used.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

10. International Data Transfers

Your information, including personal data, may be transferred to—and maintained on—computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically for any changes.